Question 1

What can I expect during the IV infusion process?

Accepted Answer

Your visit starts off with a medical assessment and history obtained by a licensed registered nurse. Your vital signs and medical history is reviewed by our medical director. We then determine if you are a good candidate for IV therapy. If you are, an IV will be started and you can choose an infusion from our menu.

Question 2

Will it hurt?

Accepted Answer

There will be a quick pinch felt during IV placement or shots. We can also provide numbing spray for comfort just let us know.

Question 3

How often can I get infusions?

Accepted Answer

We recommend customers to begin with 1-2 infusions per month. For IM shots weekly to maintain results.

Question 4

Who can get an IV?

Accepted Answer

We offer hydration services available to anyone over the age of 18 years of age. Certain medical conditions such as heart or kidney problems can disqualify you from receiving IV hydration. Your medical history and vital signs will be reviewed prior to beginning treatment at NovaLux MedSpa.

Question 5

How long does it take?

Accepted Answer

Most of our infusions last 45-60 minutes depending on the drip and your health history. The shots can be administered in minutes if you don’t have much time or just want a quick boost.

Question 6

Do you accept insurance?

Accepted Answer

Due to the nature of this therapy, we do not accept insurance. Customers will be responsible for cash payment at time of service.

Question 7

Do you offer concierge services?

Accepted Answer

Yes! We can provide our vitamin therapy services (IV & shots) in the comfort of your home, office, hotel or event! There is a $20 travel fee for us to be dispatched to your location. We serve the Thomasville and Tallahassee areas and are also able to travel up to a 2 hour radius for events. Please contact us directly if you are interested in hiring the NovaLux MedSpa team for your special event! (Wellness, fitness, parties, corporate, & more)

Question 8

What is Eyebrow Microblading?

Accepted Answer

Eyebrow Microblading is a tattooing technique in which a small handheld tool made of several tiny needles is used to add semi-permanent pigment to the skin to create a hairlike stroke appearance.

Question 9

What is Eyebrow Microshading?

Accepted Answer

Eyebrow Microshading is a cosmetic procedure where a small handheld machine is used to add semi-permanant pigment to the skin to create a make-up appearance.

Question 10

How long does this service take?

Accepted Answer

3 hours

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